Your Mack Ottoman will arrive securely wrapped and ready to go – no assembly required!

View Mack Ottoman Tear Sheet.

CONTENTS:
Our frames are crafted from responsibly harvested engineered hardwood, featuring interlocking glued joints and corner blocks for added durability.

All of the foam used in our pieces is CertiPUR-US® certified, meeting strict standards for content, emissions, and durability. None of the foam in our products contains flame retardants, and all of our products are TB117-2013 compliant.

Legs are 100% oak that is sanded, sealed, stained and finished by hand.

Spot clean upholstery immediately after any spills or stains occur by blotting the area using a mild solvent and clean cloth. Allow the area to air dry naturally. Slipcovers may be dry cleaned or machine washed if the fabric permits.

To learn more about our fabrics, care, and more, check out our fabric guide.

Our pricing includes Complementary Curbside Delivery. At final checkout, you will have the option to request a White Glove Delivery Quote. Once your order is complete, you'll receive an email confirming your shipping method. See more details on our shipping options here.

Our Mack Ottomans are manufactured in 6-8 weeks. As soon as the item is picked up from our facility, a team member will be in touch with tracking, delivery information, and delivery contact information. Typically, the freight service will reach out to the customer (using the contact information provided at time of order) to schedule the delivery.

Using our complimentary freight curbside delivery, the freight carrier will deliver the piece(s) to a safe place on the property – they will not bring the items to your front door or inside the home/assist with room of choice delivery. Any delivery upgrades requested by the receiver will be invoiced after delivery.

Please note: we cover the cost of FREIGHT CURBSIDE DELIVERY- this does not include inside delivery/white glove services.

Click here for more details on our shipping methods.

Please Note: Due to on-going supply chain issues and labor shortages, there may be unexpected disruptions and delays in the production period and delivery. If a delay should occur, our team will be in touch as soon as possible. We appreciate your patience during this time.

If you have any questions in the meantime, reach out to our team at hello@coleyhome.com.

Because our pieces are made-to-order, we are only able to accept returns for manufacturing or quality issues. Please inspect your piece upon receipt and report any damages or issues immediately by emailing hello@coleyhome.com.

We stand behind our products, and we hope you’ll love them as much as we do. We recommend using our preview feature and ordering free swatches so that you can get a feel for exactly how your product will arrive. Please see our full return policy here.